Things to know before requesting delivery:
- Your package is fully insured and requires your signature
- You will be asked to present government-issued photo ID
- Once the package is en-route, the shipping address cannot be changed. You can ship directly to an alternate address. If you need a hold for pick up - the package has to be shipped directly to the hold location. Once a shipment is en-route, it cannot be rerouted to a hold. Contact us first to assist with locating the nearest approved hold facility
- A hold for pick-up must be picked up within 4 business days or the package will be returned to the sender
- After 3 failed delivery attempts, the carrier will return your package to the sender. A returned shipment will incur extra shipping costs that will be passed on to you
- Do not request delivery if you are leaving town. Delivery dates cannot be scheduled
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