My pay was withheld but I do not see any purchases in my account :

My pay was withheld but I do not see any purchases in my account

Modified on Thu, 14 Sep 2023 at 01:12 PM

Your employer withholds pay from all participating employees (some with different pay schedules) and sends the funds to us in aggregate. For some employers this occurs monthly, others will have different schedules. There will be a delay between the date of your withholding and the date we receive the funds. Purchases will be processed after receipt of funds.

Was this article helpful?

That’s Great!

Thank you for your feedback

Sorry! We couldn't be helpful

Thank you for your feedback

Let us know how can we improve this article!

Select atleast one of the reasons
CAPTCHA verification is required.

Feedback sent

We appreciate your effort and will try to fix the article