Please provide ID verification for your account and supporting documentation to show that you are authorized to change the name on the account:
1. Please visit the following link to securely upload documentation https://ownx.freshdesk.com/support/tickets/new
2. Please visit the following link to verify your I.D. https://secure.ownx.com/user/verify/
On your mobile device, please log in to your OWNx account then click the link. You will be immediately directed to approve the use of the camera. Once the camera is turned on, you will be directed to scan the front and back of your photo ID. After that is accepted, you will need to follow the prompts on the screen to verify a live photo of yourself that is used to match your photo ID.
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